about the company

The UK's largest independent toy retailer with a continuing mission to be passionate about toys. It offers customers a wide range of toys, games, dolls, dressing up kits, puzzles and much more for all ages based on it’s ‘value for money’ principle.

Do you want fun and laughter at work? 

Do you want to play games and entertain your customers?

Do you want a rewarding career with lots of enjoyment?

Most of all do you want a work life balance?
 

about the role

Role of an IT Business Analyst

This role requires and alert and proactive individual who is able to effectively manage the operation of our business systems, using the company IT network and infrastructure. Key functions will include the provision of business information, project management and the updating of IT policies and procedures

•  Manage project life cycle from initial sign off and scope through to implementation and support.
• Ensure integrity and timeliness of all data interfaces between systems.
• Manage housekeeping and security of all data, both in-house and externally maintained (including back-ups and DR).
• Maintain and make use of business information tools and reporting systems to provide decision information to appropriate personnel.
• To meet with the service providers on a regular basis to ensure that they are meeting the agreed SLAs.
• Monitor and update SLAs as required to meet changing business needs.
• Ensure that any additions or changes to the service levels or infrastructure are documented correctly in accordance with the change control processes.
• Reviews and edits requirements, specifications, business processes and recommendations related to proposed solutions.
• Leads testing efforts of IT systems and interfaces.
• Support internal LAN equipment, servers and operating systems.
• Provide technical assistance to IT Operations staff and computer systems users
• Reporting Line: Head of IT
   

what experience do you need?

Skills of an IT Business Analyst

• Relevant academic or professional qualifications to support key skills.
• Experience of IT within a retail environment.

System Knowledge of an IT Business Analyst

• Microsoft Server Systems environment.
• Storage and networking technologies.
• Planning and project management tools e.g. Prince 2.
• Communication infrastructure to support a retail environment end to end e.g. webservices, resilient solutions for warehouses and cost effect store solutions.
• System management tools.

Preferred skills for an IT Business Analyst

• Microsoft certified (MCSE/ Win 2000, 2003, SQL 2000/2005)
• Exposure to IBM iSeries/AS400
• ITIM chameleon EPOS
• Manhattan ILS warehouse systems

how to apply?

Click here to apply for: IT MANAGER job or email your CV to info@discoverretail.co.uk.

Alternatively if you prefer to talk you can give us a call on 0844 669 3335 to discuss this role in more detail.

DISCOVER RETAIL LIMITED
Unit 8 Saville Street
Bolton
Lancashire
BL2 1BY
 

+44 (0)844 669 3335
+44 (0)844 669 3336
info@discoverretail.co.uk

about us

We believe that careers are one of the most important choices in an individual's life…recruiting, retaining and developing the best people are some of the most important factors of a company's life.

Supporting retailers and caterers UK wide we introduce great performers for operational, head office and logistics roles. People rely on us for a complete range of needs, from attracting and selecting one-of-a-kind candidates, headhunting, managing recruitment campaigns and processes…also not forgetting, finding a new career or assisting in the next step of their career development.

We are driven to offer both job seekers and employer's success by providing a positive customer experience through our honesty, professionalism, efficiency and knowledge. We connect, advise and support retail and catering organisations with our specialised recruitment support; our services add value and increase productivity!

To get to the point we find great performers for great positions!

DISCOVER where our talent can take you...