Call Centre Manager

This midlands based pure play retailer is recognised as one of the top 100 growth businesses, this award winning company is one to watch with international expansion planned for the next 5 years.

The business is progressive and promotes a ‘go getter’ attitude to survive in a very competitive market. The organic growth we are searching for talent that can establish themselves in a fast paced multi-million pound turnover environment and have the hunger to make the next step in their career.

About The Role

Retail Contact Centre Manager - Unique role

Are you looking for a new career direction? A new challenge?

This is perfect for an ambitious leader from either a high volume Contact Centre or Call Centre to grow in a pure play retail organisation with oodles of career progression. 

  • Do you want to develop your career and make your mark?
  • Progress in a top 100 growth business?
  • Do you motivate and empower your team to achieve success?

This business continues to expand internationally. Opportunities are endless, and it is the recognised as a top 100 growth retailer, that can offer fast career progression for independent, strong, highly motivated leaders.

Retail Contact Centre Manager - Unique role

  • We are currently searching for a leader who is seeking growth in their career.
  • Eager for progression to grow your career within a business that has plenty of headroom for you to develop and climb the career ladder.
  • This dynamic retailer is seeking talent to join the business, with unique roles that can over you not only progression but a dynamic culture where development is promoted.
  • This highly commercial business will provide you with an active and prominent role.
  • We are searching for an individual who can lead, motivate, inspire and engage a large team.

What Experience Do You Need?

You need dedication. It is hard work in a challenging market, but this business has its finger on the pulse.

You will have a positive attitude in a dynamic retail market, working as an inspiring leader to motivate and challenge your teams to meet the demands of the ecommerce retail market. What you put in you will get that energy back ten-fold, when it comes to rewards and opportunities for progression.

This is a fantastic opportunity for a Contact Centre Operations Manager, Call Centre Operations Manager, Contact Centre Manager, Call Centre Manager, Contact Centre Supervisor or Call Centre Supervisor currently leading large volumes and a high head count.

  • Lead a culture that empowers your team with a hands-on approach.
  • You will be a leader that can think on your feet in a dynamic retail business that changes every single day!
  • Effective and efficient control of costs, budgets and allocation of resources.
  • High degree of commercial awareness.
  • Dynamic strategic thinker.

How to apply

Click here to apply for: Call Centre Manager job or email your CV to

Alternatively if you prefer to talk you can give us a call on 01254 824 146 to discuss this role in more detail.

Lancashire House
The Sidings
phone-icon+44 (0)1254 824 146